Frequently Asked Questions:
 
Question: What browsers work with KMx and is there a way to test my workstation to ensure it is compatible?
 
Answer:    KMx supports all industry standard browsers, including Internet Explorer, Safari, Firefox and Netscape.  For this site we recommend the use of Microsoft Internet Explorer to take advantage of the advanced features provided by Microsoft MediaPlayer and Microsoft Runtime Animations that are used in several courses.  To test your browser configuration for compatibility, please click here.

 
Question:
What types of companies are using KMx and will they provide a solid reference?
 
Answer:    Our clients are both large and small organizations in nearly every industry. Our clients include many of the largest companies in the world. Our clients include retail chains, pharmaceutical companies, manufacturers, technology companies, public utilities, governments, software companies, universities, associations, insurance companies and many more. Unlike our competitors, we do not list our clients on our website or advertise our client list in the general media. Serious prospective clients are provided with up to three references of clients that are using KMx to solve similar problems of a similar scope in their industry.
 

Question: How much does KMx cost and are there any hidden costs?
 
Answer:    Most of our clients opt for the unlimited end-user KMxASP offering starting at $35,840 per year. Our most expensive offering is our KMx Enterprise software license agreement which retails at $75,000 installed in the clients data center. All KMx offerings include the LMS, LCMS, Performance and Talent Management Suite, eLearning Development Suite and one "100 seat" Virtual Classroom. We do charge a nominal fee for additional “language packs” and our KMx Enterprise clients can replicate the software to provide data segregation for a nominal fee. KMSI never charges per-user, maintenance or software upgrade fees. Many of our clients have been using KMx for 3 or more years and will certainly attest to our “no hidden fees” policy.


Question: So many LMS companies have gone out of business because of financial distress over the past 3 years, what is the financial condition of KMSI?
 
Answer:    Unlike nearly all of our competitors, KMSI is profitable and growing without having to acquire other failing learning technology companies. We are a private company with the best possible Dun & Bradstreet rating. Serious prospective clients can request our audited financial statements under a non-disclosure agreement.


Question: How long has KMx been available and what is the current version?
 
Answer:    KMx has been on the market since December 2002. The current version is KMx 7.0. We release a minor update to all of our clients every quarter. We develop a major release every year. Our clients are the driving force behind our technology improvements. Every year we conduct an extensive client survey to create our software upgrade strategy and development plan.


Question: How do I get a demonstration of KMx?
 
Answer:    Prospective clients should first determine which of our primary offerings is best suited for their organization's needs by reviewing the information on our website:

  • KMxASP – An ASP hosted service for unlimited end-users
  • KMx Enterprise – A software license agreement installed in the client’s data center.

Complete the “Information Request Form” at the bottom of any of these pages, making sure that you check the box that says “Have a salesperson contact me”, and we will contact you to schedule a private demonstration.


Question: Can I get a no-obligation free trial of KMx?
 
Answer:    Yes. Serious prospective clients can be provided with a 60 day no-obligation free trial of KMx. We do require that at least one representative from the requesting organization complete our 4 hour web-based training program prior to beginning the free trial period.


Question: My organization already has an LMS, can KMSI migrate the courseware and enrollment history to KMx and how much does this cost?

Answer:    Yes. Most of our clients were using an LMS from one or another of our competitors before realizing the benefits of KMx. The cost of the migration will vary based on the scope of the migration project. Recent migration projects have been as low as $5,000 and as high as $20,000.

KMSI frequently agrees to migrate the client's courseware and enrollment history to KMx at no additional charge in consideration of a multi-year agreement which results in the new client abandoning the use of LMS technology from SumTotal Systems, Saba Software, GeoLearning, Taleo, Pathlore, Centra, Learn.com, or Plateau Systems.


Question: How/why does KMSI sell KMx for so much less than its’ competitors offerings?
 
Answer:    KMSI generates a very respectable profit. Simply stated, KMSI is a very efficiently run organization that does not need to charge more for it’s’ offerings. Most of our competitors charge five to seven times more than KMSI and are still losing millions each quarter. We can only speculate that their organizations are not as efficient as ours.